Contact Us

This is the page to use if you want to reach the editorial team behind Best Crypto Casinos — to flag a factual error in a Bitcoin casino review, ask how we rank the sites we cover, report a problem you hit at an operator we list, or discuss a commercial partnership. Write to us at [email protected] and tell us which page you're referring to. We read everything, though we can't promise a reply to every message.

One thing worth saying up front: we are a comparison site, not a casino. We don't hold accounts, don't process deposits or withdrawals, and can't move funds, reset a password, lift a bonus lock, or release a pending cashout on your behalf. If that's what you need, the operator's own support team is the only route — and the section below explains how to escalate if they stall.

What to Send Us, and What to Send Elsewhere

Your situation	Where it should go
A figure, bonus term or licensing detail on our site looks wrong	Us — include the page and the specific line
A withdrawal is stuck or an account was closed	The casino's live chat or support email first; tell us afterwards so we can log the pattern
You want to know why one site outranks another	Us — see our ranking method below
You want a crypto casino added or reviewed	Us — operator or player suggestions both welcome
Advertising, affiliate or media enquiry	Us, marked "commercial" in the subject line
Gambling is causing you harm	National Problem Gambling Helpline, 1-800-GAMBLER, 24/7 and confidential
Tax on crypto gains or gambling winnings	A qualified tax professional — we can't advise on your situation

Please don't send us wallet seed phrases, private keys, passwords, 2FA backup codes, or scans of ID documents. No legitimate site needs them, and we will delete anything of that kind on sight. Screenshots with the sensitive parts blacked out are fine and often the most useful thing you can attach.

Reporting a Payout or Account Problem

Offshore crypto casinos have no US regulator sitting above them, so there's no state gaming board to appeal to the way there would be with a licensed operator in New Jersey or Michigan. That makes the order you do things in matter.

1. Open a ticket with the casino's support channel and keep the reference number.
2. Save the on-chain transaction hash for any deposit or withdrawal in question — it's the one piece of evidence nobody can dispute.
3. Re-read the bonus terms if a balance is locked. Playthrough requirements, max bet caps while wagering, and excluded games account for a large share of the disputes we hear about.
4. If support goes quiet, look for the licensing body named in the site's footer — Curaçao and Anjouan licensees usually list a complaints contact, though outcomes vary and the process can be slow.
5. Send us the outline. We can't arbitrate, but repeated, documented reports about the same operator do change what we publish and where a site sits in our rankings.

How We Rank Bitcoin Casinos — The Question We Get Most

Rankings come from desk research and verification, not from play sessions. We read the terms and conditions, check the licence details an operator publishes, note which coins and networks are supported, record advertised withdrawal times as advertised claims rather than measured results, and compare bonus mechanics against each other. Our scores are editorial ratings from our own team. They are not customer-review averages and should not be read as one.

Commercial disclosure: Best Crypto Casinos earns commission when a reader signs up through some of the links on this site. That funds the research, and it does not buy a position. No operator can pay to be ranked higher, to have a drawback removed, or to keep a negative note off a page. We say so on every page that carries an offer.

Examples of what our notes look like

BetPanda sits at the top of our list at 10.0 largely on the shape of its headline deal. A 10% weekly cashback is the plainest offer type in this market: it returns a share of net losses rather than handing over a match balance wrapped in playthrough, which is why it appeals to crypto-native players who dislike bonus lock-ins. Check the operator's own terms for the qualifying period, the minimum loss threshold, any cap on the weekly amount, and whether the credit is withdrawable or needs turnover first. The limitation is the flip side of the same coin: cashback only pays out when you've lost, so it has no value to a player having a good week, and the top spot reflects our editorial read rather than any measured payout record.

CoinPoker Casino (9.9) earns its place because of its poker-first heritage — an unusual thing in a field dominated by slot-led sites. Its 150% welcome bonus up to $2,000 is the largest straight match near the top of our list, but a match of that size only makes sense if you check the wagering multiple, the expiry window, the maximum bet allowed while clearing, and which game categories count toward the requirement. Bonus terms differ sharply between a poker room and a casino floor. The drawback: a match bonus of this size demands real volume to clear, and a player who deposits mainly for a handful of slot spins will likely never see it convert.

Cryptorino (9.9) is the one to look at if you think in BTC rather than dollars. Its 100% match up to 1 BTC plus 10% weekly cashback is denominated in Bitcoin, which cuts both ways — a bonus cap expressed in BTC moves in dollar terms with the market, and so does any balance you leave sitting there. Verify the playthrough attached to the match, the cashback qualifying period, and whether the two promotions can run at the same time or are mutually exclusive. The limitation is volatility exposure: the headline figure looks large, but its real value depends on the BTC price at the moment you deposit and at the moment you withdraw.

Punkz (9.9), Hyperlucky (9.9), Winna (9.6), Thrill (9.6), BC Game (9.6), Wild.io (9.6) and Vave (9.6) round out the list, weighted toward rakeback and cashback structures rather than pure deposit matches. Every headline figure on those sites carries wagering, time limits and eligibility rules that we expect you to read before depositing — if any of ours looks out of date against the operator's page, that's exactly the kind of correction we want to hear about.

Money Questions We Can Answer Generally

Using this site costs nothing. Everything on it is free to read, and we never ask for payment or take a cut of anything you deposit or win.

At the casinos themselves, funding is on-chain. Practically that means:

• Coins in common use: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC) and Dogecoin, with altcoin support varying site to site.
• Stablecoins — USDT and USDC — let you hold a balance in dollar terms, which is the usual way players sidestep price swings while a session or a withdrawal is in progress.
• Network and gas fees are paid to the blockchain, not the casino. Ethereum mainnet is typically the costliest of the common options; LTC and many layer-2 or alternative networks are cheaper for small transfers.
• Confirmation times depend on the chain and its congestion, not on the operator's marketing. "Instant withdrawal" claims describe the casino's internal processing step, which sits before the network does its work.
• Withdrawal limits, minimums and any manual review thresholds are set per operator and are the detail most often missed. Look them up before your first cashout, not after.
• Wallets: a self-custody wallet gives you control of the keys; an exchange wallet is simpler but the exchange holds them. Either can usually fund a deposit. Turn on 2FA wherever it's offered, on the wallet and on the casino account.

If a fee, limit or timing figure on one of our pages doesn't match what you were actually quoted, send us the screenshot. Those numbers change without notice and reader reports are how we catch it.

What These Sites Actually Offer

Questions about game libraries come in regularly, so in broad terms: the operators we cover run slots from mainstream studios alongside table games — blackjack, roulette, baccarat — and live dealer rooms streamed with human croupiers. Alongside those sit the crypto-native formats: crash, dice, plinko and in-house "originals" that are often provably fair, meaning each round's outcome can be verified against a published seed. Third-party slots and live tables generally rely on RNG certification and studio-level audits instead. The two fairness models are different and worth understanding before you assume one covers the whole site.

Most of these brands also run a sportsbook beside the casino, and some offer poker, esports betting or racing. Those verticals have their own bonuses, their own wagering rules and often their own limits — a casino cashback deal usually won't apply to sports bets, and a free bet usually won't clear a casino playthrough. Read them as separate products, because that's how the terms treat them.

Legal Standing, Age and Eligibility

You must be at least 18 to gamble at the sites we cover, and 21 at some operators or under some state rules. The minimum that applies to you is whichever is higher — the site's own or your state's — and the operator states its minimum in its terms.

There is no federal legalization of online casino gaming in the US. Regulated online casinos exist in a handful of states — among them New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island — and those licensed operators do not run on cryptocurrency. The crypto casinos on this site are offshore, licensed in jurisdictions such as Curaçao or Anjouan, and are not regulated by any US authority. For most US players this is a legal grey area, and we won't pretend otherwise. Some operators self-restrict particular states; the excluded list differs by site and can change. Check your own state's laws, and check the operator's current terms, before you sign up.

Tax matters too: US players are generally liable for tax on gambling winnings and on crypto gains. That's a general statement, not advice — consult a qualified tax professional about your own position. And while many of these sites advertise minimal verification, "no KYC" is about reduced friction at signup, not a way to conceal income or avoid reporting obligations. Operators can also request identity documents later, typically at withdrawal, under their own AML policies.

Play Safely — and Where to Get Help

Gambling costs money over time. There is no strategy, coin, bonus or provably fair algorithm that changes that, and crypto adds a second layer of risk because the value of your balance can fall while you hold it. Only stake what you can afford to lose, and treat it as entertainment rather than income.

If it stops feeling like entertainment, the National Problem Gambling Helpline is free, confidential and available 24/7 at 1-800-GAMBLER. Note that offshore crypto casinos may not provide the same player protections, deposit limits or self-exclusion tools that state-regulated operators are required to offer, and they are not covered by US self-exclusion programs. Our responsible gambling resources set out the tools that are available and how to use them.

Before You Write In

A message that names the page, quotes the line you're questioning and includes a transaction hash or screenshot where relevant gets a far more useful answer than a general complaint. Commercial enquiries should say plainly what's being proposed — we'll consider partnerships, but not ones conditioned on a ranking or a rating.

If you'd rather read up first, our editorial background and review approach explains who writes these pages and how the process works, and the site terms cover the limits of what we publish. Otherwise, email [email protected] and we'll take it from there.

Page reviewed by Ethan Carson. Details verified Sep 23, 2026 — bonus terms, coin support and state restrictions change frequently, so always confirm against the operator's current terms before depositing.